Terms of service

Terms of Service

Last Updated: [3/SEP/2026]

Welcome to [Manamal Store]. These Terms of Service (“Terms”) govern your access to and use of our website, [manamal.store], and your purchase of products from our store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Our Store

These Terms are between you and [Manamal Store] 

Contact: [manamalstore@gmail.com]

We reserve the right to update these Terms from time to time. The version in effect at the time of your order will generally apply to that order, unless otherwise required by law.

2. Account Terms

You may be able to create an account to access certain features of our website.

You agree to:

  • Provide accurate and complete information.

  • Keep your account information up to date.

  • Maintain the confidentiality of your login credentials.

  • Notify us promptly if you suspect unauthorized access to your account.

  • Use your account only for lawful purposes.

You are responsible for activity conducted through your account, except where caused by our failure to use reasonable security measures.

We may suspend or terminate an account if we reasonably believe it has been used fraudulently, unlawfully, or in violation of these Terms.

You may request account closure by contacting us at [manamalstore@gmail.com].

3. Pricing and Payment

All prices displayed on our website are listed in [USD], unless otherwise stated.

Prices may change at any time, but changes will not affect orders that we have already accepted, except where required by law.

The total amount payable will be shown at checkout and may include:

  • Product price.

  • Applicable taxes.

  • Shipping and delivery charges.

  • Customs duties, import fees, or other charges, where applicable.

Payment must be completed through the payment methods available at checkout.

We may use third-party payment processors to securely process transactions. We generally do not store complete payment card details on our own systems.

If a payment is declined, reversed, or otherwise unsuccessful, we may cancel or suspend the order until payment is successfully completed.

4. Product Descriptions and Availability

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate.

However:

  • Product colors may vary depending on your device or screen settings.

  • Minor differences in appearance, packaging, or labeling may occur.

  • Product availability may change without notice.

  • We do not guarantee that every product description or image is error-free.

If we discover a material error in a product description, price, or availability after you place an order, we may contact you to explain the issue and offer an appropriate solution, including cancellation where permitted by law.

5. Order Acceptance

Placing an order is an offer to purchase products from us. Your order is not accepted until we send you an order confirmation or otherwise expressly confirm acceptance.

We reserve the right to refuse or cancel an order for reasons including:

  • Product unavailability.

  • Pricing or listing errors.

  • Suspected fraud or unauthorized transactions.

  • Incorrect shipping or billing information.

  • Delivery restrictions.

  • Violation of these Terms.

  • Other legitimate business or legal reasons.

If we cancel an order after payment has been received, we will issue a refund for the amount paid, subject to applicable law and the terms of the payment provider.

6. Shipping and Delivery

We ship to selected locations listed at checkout.

Estimated delivery times are shown during the ordering process or in your order confirmation. Unless otherwise stated, delivery may take approximately [DELIVERY TIMEFRAME] after dispatch.

Orders are generally processed within [6-15] business days, excluding weekends and public holidays.

Delivery times may be affected by:

  • Incorrect or incomplete address information.

  • Customs clearance.

  • Weather or natural events.

  • Carrier delays.

  • Public holidays.

  • Other circumstances beyond our reasonable control.

We will make reasonable efforts to deliver your order within the estimated timeframe, but delivery dates are not guaranteed unless expressly stated.

For international orders, customs duties, import taxes, and other charges may be the responsibility of the customer unless otherwise stated at checkout.

If your order is delayed, lost, or damaged in transit, please contact us at [manamalstore@gmail.com]. We will work with the relevant delivery provider to investigate the issue and provide an appropriate resolution.

7. Returns and Refunds

Our return and refund policy is available at [RETURNS POLICY ].

Where applicable, customers may request a return, replacement, or refund in accordance with our Returns Policy and applicable law.

Unless otherwise stated, return requests must be submitted within [RETURN WINDOW] of delivery.

Products may need to meet certain conditions to qualify for a return, including:

  • Being unused or in acceptable condition.

  • Being returned with original packaging, where applicable.

  • Including proof of purchase.

  • Not being excluded by law or our Returns Policy.

Certain products may not be eligible for return due to their nature, including [NON-RETURNABLE ITEMS, IF ANY], subject to applicable consumer protection laws.

Refunds will generally be issued to the original payment method within [15-30 business days] after the return is approved.

We may deduct return shipping costs or other permitted charges where clearly disclosed and legally allowed.

Nothing in these Terms limits any mandatory return, refund, replacement, or warranty rights you may have under applicable law.

8. Prohibited Uses

You agree not to use our website or services to:

  • Violate any applicable law or regulation.

  • Commit fraud or engage in deceptive activities.

  • Infringe intellectual property or other rights.

  • Attempt to gain unauthorized access to our systems.

  • Introduce malicious code, viruses, or harmful software.

  • Interfere with the security or operation of our website.

  • Use automated systems to scrape, copy, or extract content without permission.

  • Resell or exploit our services in violation of applicable restrictions.

  • Submit false, misleading, or abusive information.

  • Use our website for any unlawful or prohibited purpose.

We may suspend access or take other appropriate action if we reasonably believe these Terms have been violated.

9. Intellectual Property

All content on our website, including logos, branding, text, images, graphics, and other materials, is owned by or licensed to [Manamal Store], unless otherwise stated.

You may use our website for personal, lawful shopping purposes. You may not copy, reproduce, modify, distribute, or commercially exploit our content without our prior written permission, except where permitted by law.

10. Third-Party Services and Links

Our website may use third-party services, including payment processors, shipping providers, analytics tools, and other service providers.

We may also provide links to third-party websites. We are not responsible for the content, availability, or privacy practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

11. Limitation of Liability

To the maximum extent permitted by applicable law, [Manamal Store] will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or purchase of products.

Our total liability for any claim arising from an order or these Terms will not exceed the amount you paid for the specific product or order giving rise to the claim, except where a greater liability is required by applicable law.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot legally be excluded or limited.

12. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless [Manamal Store], its owners, employees, and service providers from claims, losses, damages, and expenses arising from:

  • Your violation of these Terms.

  • Your unlawful use of our website.

  • Your infringement of another person's rights.

  • Your misuse of our products or services.

This provision does not apply to the extent that the claim results from our own unlawful conduct or negligence.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India, without regard to conflict-of-law principles.

Subject to any mandatory consumer protection rights or other applicable law, the courts located in [CITY, STATE] shall have exclusive jurisdiction over disputes arising from or relating to these Terms or your use of our website.

If you are a consumer in another country, you may also have mandatory rights under the laws of your country of residence that cannot be waived by these Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, Returns Policy, and any other policies expressly incorporated by reference, constitute the entire agreement between you and [STORE NAME] regarding your use of our website and purchase of products.

16. Contact Us

If you have any questions about these Terms, please contact us:

[Manamal Store]
Email: [manamalstore@gmail.com]
Business Address: [Global]
Website: [manamal.store]